pawaPay incident

Performance degradation affecting DRC Airtel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on July 1, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 04:50 PM UTC
Resolved
Jul 01, 2026, 08:20 PM UTC
Duration
3h 30m
Detected by Pingoru
Jul 01, 2026, 04:50 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Jul 01, 2026, 04:50 PM UTC

    We are experiencing degraded performance in the DRC Airtel services. We are investigating the issue.

  2. monitoring Jul 01, 2026, 07:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 01, 2026, 08:20 PM UTC

    This incident has been resolved.