pawaPay incident
Performance degradation affecting Uganda Airtel services
Critical Vendor's status page →
Resolved after 3 hours 51 minutes, affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more, on April 26, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout
Update timeline
- identified Apr 26, 2026, 10:44 PM UTC
We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
- monitoring Apr 26, 2026, 11:23 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Apr 27, 2026, 02:36 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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