pawaPay incident

Performance degradation affecting Zambia Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 26, 2026 affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more component, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 12:10 AM UTC
Resolved
Jun 26, 2026, 02:42 AM UTC
Duration
2h 32m
Detected by Pingoru
Jun 26, 2026, 12:10 AM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. investigating Jun 26, 2026, 12:10 AM UTC

    We are experiencing an outage of the Zambia Airtel services. We are investigating the issue.

  2. monitoring Jun 26, 2026, 01:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2026, 02:42 AM UTC

    The incident has been resolved. We apologise for the inconvenience.