pawaPay incident
Performance degradation affecting Zambia Zamtel services
Major Vendor's status page →
Resolved after 16 hours 2 minutes, affecting NFS :: Zamtel :: Payout and Zamtel :: Web Deposit and 1 more, on June 25, 2026.
We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
Affected components
NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit
Update timeline
- identified Jun 25, 2026, 06:40 AM UTC
We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
- monitoring Jun 25, 2026, 11:46 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- monitoring Jun 25, 2026, 02:43 PM UTC
We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
- resolved Jun 25, 2026, 10:43 PM UTC
This incident has been resolved.
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