pawaPay incident

Performance degradation affecting Lesotho M-Pesa services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 24, 2026 affecting M-Pesa :: Web Deposit and M-Pesa :: Payout, lasting 4h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 09:19 PM UTC
Resolved
Jun 25, 2026, 01:47 AM UTC
Duration
4h 27m
Detected by Pingoru
Jun 24, 2026, 09:19 PM UTC

Affected components

M-Pesa :: Web DepositM-Pesa :: Payout

Update timeline

  1. investigating Jun 24, 2026, 09:19 PM UTC

    We are experiencing an outage of the Lesotho M-Pesa services. We are investigating the issue.

  2. monitoring Jun 25, 2026, 12:53 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 25, 2026, 01:47 AM UTC

    The incident has been resolved. We apologise for the inconvenience.