pawaPay incident

Performance degradation affecting Tanzania Halotel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 24, 2026 affecting Halotel :: Web Deposit and Halotel :: USSD Deposit and 1 more component, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 02:06 AM UTC
Resolved
Jun 24, 2026, 03:19 AM UTC
Duration
1h 13m
Detected by Pingoru
Jun 24, 2026, 02:06 AM UTC

Affected components

Halotel :: Web DepositHalotel :: USSD DepositHalotel :: Payout

Update timeline

  1. identified Jun 24, 2026, 02:06 AM UTC

    We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 24, 2026, 02:27 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 24, 2026, 03:19 AM UTC

    The incident has been resolved. We apologise for the inconvenience.