pawaPay incident
Performance degradation affecting Malawi Airtel services
pawaPay experienced a critical incident on June 22, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Airtel :: Web DepositAirtel :: Payout
Update timeline
- investigating Jun 22, 2026, 10:51 PM UTC
We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.
- monitoring Jun 22, 2026, 11:58 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 23, 2026, 12:26 AM UTC
The incident has been resolved. We apologise for the inconvenience.