pawaPay incident

Performance degradation affecting Zambia Airtel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on June 22, 2026 affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more component, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 09:15 AM UTC
Resolved
Jun 22, 2026, 11:28 AM UTC
Duration
2h 13m
Detected by Pingoru
Jun 22, 2026, 09:15 AM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. identified Jun 22, 2026, 09:15 AM UTC

    We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.

  2. monitoring Jun 22, 2026, 10:41 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 22, 2026, 11:28 AM UTC

    The incident has been resolved. We apologise for the inconvenience.