pawaPay incident

Performance degradation affecting Nigeria PalmPay services

Major Resolved View vendor source →

pawaPay experienced a major incident on June 22, 2026 affecting PalmPay :: Web Deposit and PalmPay :: Payout, lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 12:30 AM UTC
Resolved
Jun 22, 2026, 03:22 AM UTC
Duration
2h 52m
Detected by Pingoru
Jun 22, 2026, 12:30 AM UTC

Affected components

PalmPay :: Web DepositPalmPay :: Payout

Update timeline

  1. identified Jun 22, 2026, 12:30 AM UTC

    We have identified instability in Nigeria PalmPay services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 22, 2026, 02:37 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 22, 2026, 03:22 AM UTC

    The incident has been resolved. We apologise for the inconvenience.