pawaPay incident

Performance degradation affecting Zambia Airtel services

Resolved after 1 hour 50 minutes, affecting Airtel :: Payout, on June 21, 2026.

monitoring Jun 21, 2026, 07:22 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Jun 21, 2026, 06:32 AM UTC
Resolved
Jun 21, 2026, 08:23 AM UTC
Duration
1h 50m
Detected by Pingoru
Jun 21, 2026, 06:32 AM UTC

Affected components

Airtel :: Payout

Update timeline

  1. investigating Jun 21, 2026, 06:32 AM UTC

    We are experiencing degraded performance in the Zambia Airtel services. We are investigating the issue.

  2. monitoring Jun 21, 2026, 07:22 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 21, 2026, 08:23 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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