Resolved after 3 hours 27 minutes, affecting MTN :: Web Deposit and MTN :: Payout, on June 20, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
MTN :: Web DepositMTN :: Payout
Update timeline
- investigating Jun 20, 2026, 05:10 AM UTC
We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
- monitoring Jun 20, 2026, 05:43 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Jun 20, 2026, 06:49 AM UTC
This is a quick update to announce that we are still experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
- monitoring Jun 20, 2026, 07:48 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 20, 2026, 08:37 AM UTC
This incident has been resolved.
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