pawaPay incident

Performance degradation affecting Zambia Zamtel NFS services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 15, 2026 affecting NFS :: Zamtel :: Payout, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 06:21 AM UTC
Resolved
Jun 15, 2026, 09:27 AM UTC
Duration
3h 6m
Detected by Pingoru
Jun 15, 2026, 06:21 AM UTC

Affected components

NFS :: Zamtel :: Payout

Update timeline

  1. identified Jun 15, 2026, 06:21 AM UTC

    We have identified instability in Zambia Zamtel NFS services. We have escalated this to the MNO for resolution.

  2. monitoring Jun 15, 2026, 08:59 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 15, 2026, 09:27 AM UTC

    The incident has been resolved. We apologise for the inconvenience.