pawaPay incident
Performance degradation affecting Ghana Telecel services
Resolved after 4 hours 21 minutes, affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more, on June 13, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jun 13, 2026, 05:59 PM UTC
We are experiencing degraded performance in the Ghana Telecel services. We are investigating the issue.
- investigating Jun 13, 2026, 06:29 PM UTC
We are experiencing degraded performance in the Ghana Telecel services. We are investigating the issue.
- monitoring Jun 13, 2026, 08:18 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jun 13, 2026, 08:21 PM UTC
We are experiencing degraded performance in the Ghana Telecel services. We are investigating the issue.
- monitoring Jun 13, 2026, 09:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 13, 2026, 10:21 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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