pawaPay incident

Performance degradation affecting Zambia Zamtel services

Major Ongoing View vendor source →

pawaPay is currently experiencing a major incident affecting Zamtel :: Web Deposit and Zamtel :: Payout and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 13, 2026, 01:50 PM UTC
Resolved
Ongoing
Duration
● 1h 49m
Detected by Pingoru
Jun 13, 2026, 01:50 PM UTC

Affected components

Zamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit

Update timeline

  1. identified Jun 13, 2026, 01:50 PM UTC

    We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.