Resolved after 9 hours 48 minutes, affecting MTN :: Web Deposit and MTN :: Payout, on June 13, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
MTN :: Web DepositMTN :: Payout
Update timeline
- investigating Jun 13, 2026, 11:38 AM UTC
We are experiencing an outage in the Ghana MTN services. We are investigating the issue.
- identified Jun 13, 2026, 03:30 PM UTC
We are still experiencing an outage in our Ghana MTN deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- monitoring Jun 13, 2026, 07:14 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 13, 2026, 09:26 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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