pawaPay incident

Performance degradation affecting Tanzania Halotel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on June 12, 2026 affecting Halotel :: Web Deposit and Halotel :: USSD Deposit and 1 more component, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 02:01 PM UTC
Resolved
Jun 12, 2026, 04:19 PM UTC
Duration
2h 18m
Detected by Pingoru
Jun 12, 2026, 02:01 PM UTC

Affected components

Halotel :: Web DepositHalotel :: USSD DepositHalotel :: Payout

Update timeline

  1. investigating Jun 12, 2026, 02:01 PM UTC

    We are experiencing degraded performance in the Tanzania Halotel services. We are investigating the issue.

  2. monitoring Jun 12, 2026, 03:32 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 12, 2026, 04:19 PM UTC

    This incident has been resolved.