pawaPay incident

Performance degradation affecting Tanzania Halotel services

Major Resolved View vendor source →

pawaPay experienced a major incident on June 12, 2026 affecting Halotel :: Web Deposit and Halotel :: USSD Deposit and 1 more component, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 09:38 AM UTC
Resolved
Jun 12, 2026, 12:17 PM UTC
Duration
2h 38m
Detected by Pingoru
Jun 12, 2026, 09:38 AM UTC

Affected components

Halotel :: Web DepositHalotel :: USSD DepositHalotel :: Payout

Update timeline

  1. identified Jun 12, 2026, 09:38 AM UTC

    We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 12, 2026, 09:41 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 12, 2026, 12:17 PM UTC

    The incident has been resolved. We apologise for the inconvenience.