pawaPay incident

Performance degradation affecting DRC Airtel services

Critical Resolved View vendor source →
Started
Apr 24, 2026, 11:25 PM UTC
Resolved
Apr 25, 2026, 04:01 AM UTC
Duration
4h 35m
Detected by Pingoru
Apr 24, 2026, 11:25 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. identified Apr 24, 2026, 11:25 PM UTC

    We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 25, 2026, 12:57 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. identified Apr 25, 2026, 02:11 AM UTC

    We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.

  4. monitoring Apr 25, 2026, 02:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 25, 2026, 04:01 AM UTC

    This incident has been resolved.

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