pawaPay incident

Performance degradation affecting Benin Moov services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on April 24, 2026 affecting Moov :: Web Deposit and Moov :: Payout and 1 more component, lasting 6h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 05:35 PM UTC
Resolved
Apr 25, 2026, 12:04 AM UTC
Duration
6h 28m
Detected by Pingoru
Apr 24, 2026, 05:35 PM UTC

Affected components

Moov :: Web DepositMoov :: PayoutMoov :: Betting :: Web DepositMoov :: Betting :: Payout

Update timeline

  1. investigating Apr 24, 2026, 05:35 PM UTC

    We are experiencing an outage of the Benin Moov services. We are investigating the issue.

  2. monitoring Apr 24, 2026, 06:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 25, 2026, 12:04 AM UTC

    The incident has been resolved. We apologise for the inconvenience.