pawaPay incident

Performance degradation affecting payment reconciliation

Resolved after 57 minutes, affecting Payment reconciliation, on June 10, 2026.

identified Jun 10, 2026, 09:00 AM UTC

Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.

Started
Jun 10, 2026, 09:00 AM UTC
Resolved
Jun 10, 2026, 09:57 AM UTC
Duration
57m
Detected by Pingoru
Jun 10, 2026, 09:00 AM UTC

Affected components

Payment reconciliation

Update timeline

  1. identified Jun 10, 2026, 09:00 AM UTC

    Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.

  2. resolved Jun 10, 2026, 09:57 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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