pawaPay incident

Performance degradation affecting payment reconciliation

pawaPay experienced a critical incident on June 10, 2026 affecting Payment reconciliation, lasting 57m. The incident has been resolved; the full update timeline is below.

Started: Jun 10, 2026, 09:00 AM UTC
Resolved: Jun 10, 2026, 09:57 AM UTC
Duration: 57m
Detected by Pingoru: Jun 10, 2026, 09:00 AM UTC

Affected components

Payment reconciliation

Update timeline

identified Jun 10, 2026, 09:00 AM UTC

Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
resolved Jun 10, 2026, 09:57 AM UTC

The incident has been resolved. We apologise for the inconvenience.