pawaPay incident
Performance degradation affecting Malawi TNM services
pawaPay experienced a minor incident on June 8, 2026 affecting TNM :: Web Deposits and TNM :: Payouts, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
TNM :: Web DepositsTNM :: Payouts
Update timeline
- identified Jun 08, 2026, 05:42 AM UTC
We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.
- monitoring Jun 08, 2026, 08:32 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 08, 2026, 08:54 AM UTC
The incident has been resolved. We apologise for the inconvenience.