pawaPay incident

Performance degradation affecting Zambia Zamtel NFS services

Resolved after 1 hour 11 minutes, affecting NFS :: Zamtel :: Payout, on June 7, 2026.

monitoring Jun 07, 2026, 10:22 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Jun 07, 2026, 09:38 AM UTC
Resolved
Jun 07, 2026, 10:50 AM UTC
Duration
1h 11m
Detected by Pingoru
Jun 07, 2026, 09:38 AM UTC

Affected components

NFS :: Zamtel :: Payout

Update timeline

  1. identified Jun 07, 2026, 09:38 AM UTC

    We have identified instability in Zambia Zamtel NFS services. We have escalated this to the MNO for resolution.

  2. monitoring Jun 07, 2026, 10:22 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 07, 2026, 10:50 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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