pawaPay incident
Performance degradation affecting Zambia Zamtel NFS services
pawaPay experienced a minor incident on June 7, 2026 affecting NFS :: Zamtel :: Payout, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
NFS :: Zamtel :: Payout
Update timeline
- identified Jun 07, 2026, 09:38 AM UTC
We have identified instability in Zambia Zamtel NFS services. We have escalated this to the MNO for resolution.
- monitoring Jun 07, 2026, 10:22 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 07, 2026, 10:50 AM UTC
The incident has been resolved. We apologise for the inconvenience.