pawaPay incident
Performance degradation affecting Tanzania Halotel services
Resolved after 3 hours 42 minutes, affecting Halotel :: Web Deposit and Halotel :: USSD Deposit and 1 more, on June 4, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- identified Jun 04, 2026, 05:31 PM UTC
We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.
- identified Jun 04, 2026, 05:42 PM UTC
This is a quick update to inform you that we are experiencing degraded performance in our Tanzania Halotel web deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Jun 04, 2026, 07:04 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 04, 2026, 09:14 PM UTC
This incident has been resolved.
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