pawaPay incident

Performance degradation affecting Tanzania Halotel services

Major Ongoing View vendor source →

pawaPay is currently experiencing a major incident affecting Halotel :: Web Deposit and Halotel :: USSD Deposit and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 05:31 PM UTC
Resolved
Ongoing
Duration
● 1h 15m
Detected by Pingoru
Jun 04, 2026, 05:31 PM UTC

Affected components

Halotel :: Web DepositHalotel :: USSD DepositHalotel :: Payout

Update timeline

  1. identified Jun 04, 2026, 05:31 PM UTC

    We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.

  2. identified Jun 04, 2026, 05:42 PM UTC

    This is a quick update to inform you that we are experiencing degraded performance in our Tanzania Halotel web deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.