pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 3, 2026 affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 06:33 AM UTC
Resolved
Jun 03, 2026, 08:17 AM UTC
Duration
1h 44m
Detected by Pingoru
Jun 03, 2026, 06:33 AM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. identified Jun 03, 2026, 06:33 AM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 03, 2026, 07:27 AM UTC

    A fix has been deployed by our engineering team. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 03, 2026, 08:17 AM UTC

    The incident has been resolved. We apologise for the inconvenience.