pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Resolved after 1 hour 44 minutes, affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more, on June 3, 2026.

monitoring Jun 03, 2026, 07:27 AM UTC

A fix has been deployed by our engineering team. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Jun 03, 2026, 06:33 AM UTC
Resolved
Jun 03, 2026, 08:17 AM UTC
Duration
1h 44m
Detected by Pingoru
Jun 03, 2026, 06:33 AM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. identified Jun 03, 2026, 06:33 AM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 03, 2026, 07:27 AM UTC

    A fix has been deployed by our engineering team. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 03, 2026, 08:17 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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