pawaPay incident

Performance degradation affecting Zambia MTN services

Major Resolved View vendor source →

pawaPay experienced a major incident on June 1, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 06:39 AM UTC
Resolved
Jun 01, 2026, 07:39 AM UTC
Duration
1h
Detected by Pingoru
Jun 01, 2026, 06:39 AM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. identified Jun 01, 2026, 06:39 AM UTC

    We have identified instability in Zambia MTN services. We have escalated this to the MNO for resolution.

  2. monitoring Jun 01, 2026, 06:58 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 01, 2026, 07:39 AM UTC

    The incident has been resolved. We apologise for the inconvenience.