pawaPay incident

Performance degradation affecting Zambia Zamtel services

Major Resolved View vendor source →
Started
Apr 24, 2026, 05:39 AM UTC
Resolved
Apr 24, 2026, 09:22 AM UTC
Duration
3h 42m
Detected by Pingoru
Apr 24, 2026, 05:39 AM UTC

Affected components

NFS :: Zamtel :: Payout

Update timeline

  1. identified Apr 24, 2026, 05:39 AM UTC

    We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.

  2. monitoring Apr 24, 2026, 08:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2026, 09:22 AM UTC

    This incident has been resolved.

Looking to track pawaPay downtime and outages?

Pingoru polls pawaPay's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when pawaPay reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track pawaPay alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring pawaPay for free

5 free monitors · No credit card required