pawaPay incident
Performance degradation affecting Zambia Zamtel services
Major Vendor's status page →
Resolved after 3 hours 42 minutes, affecting NFS :: Zamtel :: Payout, on April 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
NFS :: Zamtel :: Payout
Update timeline
- identified Apr 24, 2026, 05:39 AM UTC
We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
- monitoring Apr 24, 2026, 08:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 24, 2026, 09:22 AM UTC
This incident has been resolved.
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