pawaPay incident

Performance degradation affecting Malawi Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 1, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 01:27 AM UTC
Resolved
Jun 01, 2026, 05:13 AM UTC
Duration
3h 45m
Detected by Pingoru
Jun 01, 2026, 01:27 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Jun 01, 2026, 01:27 AM UTC

    We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.

  2. monitoring Jun 01, 2026, 02:36 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 01, 2026, 05:13 AM UTC

    The incident has been resolved. We apologise for the inconvenience.