pawaPay incident

Performance degradation affecting Cameroon MTN services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on May 29, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 4h 9m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 11:04 PM UTC
Resolved
May 30, 2026, 03:13 AM UTC
Duration
4h 9m
Detected by Pingoru
May 29, 2026, 11:04 PM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating May 29, 2026, 11:04 PM UTC

    We are experiencing an outage of the Cameroon MTN services. We are investigating the issue.

  2. monitoring May 30, 2026, 01:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating May 30, 2026, 01:56 AM UTC

    We are experiencing degraded performance in the Cameroon MTN services. We are investigating the issue.

  4. monitoring May 30, 2026, 02:22 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved May 30, 2026, 03:13 AM UTC

    The incident has been resolved. We apologise for the inconvenience.