Resolved after 8 hours 28 minutes, affecting MTN :: Web Deposit and MTN :: USSD Deposit and 1 more, on May 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
MTN :: Web DepositMTN :: USSD DepositMTN :: Payout
Update timeline
- investigating May 29, 2026, 05:36 PM UTC
We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
- monitoring May 30, 2026, 12:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 30, 2026, 02:05 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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