pawaPay incident

Performance degradation affecting Malawi TNM services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on May 28, 2026 affecting TNM :: Web Deposits and TNM :: Payouts, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 11:34 PM UTC
Resolved
May 29, 2026, 12:52 AM UTC
Duration
1h 17m
Detected by Pingoru
May 28, 2026, 11:34 PM UTC

Affected components

TNM :: Web DepositsTNM :: Payouts

Update timeline

  1. identified May 28, 2026, 11:34 PM UTC

    We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.

  2. monitoring May 29, 2026, 12:03 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 29, 2026, 12:52 AM UTC

    The incident has been resolved. We apologise for the inconvenience.