pawaPay incident

Performance degradation affecting Sierra Leone Orange services

Resolved after 3 hours 21 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on May 27, 2026.

monitoring May 27, 2026, 10:50 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
May 27, 2026, 08:24 PM UTC
Resolved
May 27, 2026, 11:45 PM UTC
Duration
3h 21m
Detected by Pingoru
May 27, 2026, 08:24 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating May 27, 2026, 08:24 PM UTC

    We are experiencing degraded performance in the Sierra Leone Orange services. We are investigating the issue.

  2. monitoring May 27, 2026, 10:50 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 27, 2026, 11:45 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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