pawaPay incident

Performance degradation affecting Uganda MTN services

Minor Resolved View vendor source →
Started
Apr 22, 2026, 10:16 PM UTC
Resolved
Apr 23, 2026, 02:27 AM UTC
Duration
4h 11m
Detected by Pingoru
Apr 22, 2026, 10:16 PM UTC

Affected components

MTN :: Web DepositMTN :: USSD DepositMTN :: Payout

Update timeline

  1. investigating Apr 22, 2026, 10:16 PM UTC

    We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.

  2. monitoring Apr 23, 2026, 01:10 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 23, 2026, 02:27 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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