Resolved after 4 hours 11 minutes, affecting MTN :: Web Deposit and MTN :: USSD Deposit and 1 more, on April 22, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
MTN :: Web DepositMTN :: USSD DepositMTN :: Payout
Update timeline
- investigating Apr 22, 2026, 10:16 PM UTC
We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
- monitoring Apr 23, 2026, 01:10 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Apr 23, 2026, 02:27 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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