pawaPay incident

Performance degradation affecting Uganda MTN services

Major Resolved View vendor source →

pawaPay experienced a major incident on April 13, 2026 affecting MTN :: Web Deposit and MTN :: USSD Deposit and 1 more component, lasting 5h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 09:49 PM UTC
Resolved
Apr 14, 2026, 03:11 AM UTC
Duration
5h 21m
Detected by Pingoru
Apr 13, 2026, 09:49 PM UTC

Affected components

MTN :: Web DepositMTN :: USSD DepositMTN :: Payout

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.