pawaPay incident
Performance degradation affecting Zambia Airtel services
Minor Vendor's status page →
Resolved after 5 hours 39 minutes, affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more, on April 16, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout
Update timeline
- identified Apr 16, 2026, 01:11 PM UTC
We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
- monitoring Apr 16, 2026, 02:58 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Apr 16, 2026, 06:51 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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