pawaPay incident

Performance degradation affecting Airtel OpenAPI services

Minor Resolved View vendor source →
Started
Apr 16, 2026, 09:54 PM UTC
Resolved
Apr 16, 2026, 11:43 PM UTC
Duration
1h 48m
Detected by Pingoru
Apr 16, 2026, 09:54 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Web DepositAirtel :: Web DepositAirtel :: PayoutAirtel :: PayoutAirtel :: PayoutAirtel :: USSD DepositAirtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Apr 16, 2026, 09:54 PM UTC

    We are experiencing degraded performance in the Airtel OpenAPI services. We are investigating the issue.

  2. monitoring Apr 16, 2026, 10:40 PM UTC

    A fix has been deployed by Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 16, 2026, 11:43 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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