pawaPay incident

Performance degradation affecting DRC Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on April 17, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 12:07 AM UTC
Resolved
Apr 17, 2026, 02:16 AM UTC
Duration
2h 8m
Detected by Pingoru
Apr 17, 2026, 12:07 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Apr 17, 2026, 12:07 AM UTC

    We are experiencing an outage of the DRC Airtel services. We are investigating the issue.

  2. monitoring Apr 17, 2026, 01:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 17, 2026, 02:16 AM UTC

    The incident has been resolved. We apologise for the inconvenience.