pawaPay incident
Performance degradation affecting MTN OpenAPI services
Affected components
Update timeline
- investigating Apr 16, 2026, 09:11 PM UTC
We are experiencing degraded performance in MTN OpenAPI services. We are investigating the issue.
- investigating Apr 16, 2026, 09:17 PM UTC
We are experiencing degraded performance in MTN OpenAPI services. We are investigating the issue.
- investigating Apr 16, 2026, 09:26 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in MTN OpenAPI services. We are investigating the issue.
- investigating Apr 16, 2026, 10:10 PM UTC
We are continuing to investigate this issue.
- identified Apr 16, 2026, 11:22 PM UTC
Unfortunately we are experiencing an outage in our MTN OpenAPI deposit and payout gateways. MTN is still working on restoring their services but have not given us an ETA for a resolution. We'll provide an update as soon as possible. Thank you for your patience.
- monitoring Apr 17, 2026, 01:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 17, 2026, 02:20 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Looking to track pawaPay downtime and outages?
Pingoru polls pawaPay's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when pawaPay reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track pawaPay alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required