pawaPay incident

Performance degradation affecting Nigeria Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on April 16, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 11:52 PM UTC
Resolved
Apr 17, 2026, 03:10 AM UTC
Duration
3h 18m
Detected by Pingoru
Apr 16, 2026, 11:52 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Apr 16, 2026, 11:52 PM UTC

    We are experiencing an outage of the Nigeria Airtel services. We are investigating the issue.

  2. investigating Apr 17, 2026, 12:04 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 17, 2026, 02:39 AM UTC

    A fix has been deployed by Nigeria Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Apr 17, 2026, 03:10 AM UTC

    The incident has been resolved. We apologise for the inconvenience.