pawaPay incident
Performance degradation affecting Zambia Zamtel services
Major Vendor's status page →
Resolved after 5 hours 23 minutes, affecting NFS :: Zamtel :: Payout and Zamtel :: Web Deposit and 1 more, on September 16, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit
Update timeline
- investigating Sep 16, 2026, 06:46 PM UTC
We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
- monitoring Sep 16, 2026, 07:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 17, 2026, 12:10 AM UTC
This incident has been resolved.
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