pawaPay incident
Performance degradation affecting Uganda MTN services
Critical Vendor's status page →
Resolved after 2 hours 4 minutes, affecting MTN :: Web Deposit and MTN :: USSD Deposit and 1 more, on September 16, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
MTN :: Web DepositMTN :: USSD DepositMTN :: Payout
Update timeline
- investigating Sep 16, 2026, 12:36 AM UTC
We are experiencing an outage of the Uganda MTN services. We are investigating the issue.
- monitoring Sep 16, 2026, 01:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 16, 2026, 02:40 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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