pawaPay incident

Performance degradation affecting Nigeria Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on April 17, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 6h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 09:05 AM UTC
Resolved
Apr 17, 2026, 03:06 PM UTC
Duration
6h 1m
Detected by Pingoru
Apr 17, 2026, 09:05 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. identified Apr 17, 2026, 09:05 AM UTC

    We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 17, 2026, 01:28 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 17, 2026, 03:06 PM UTC

    The incident has been resolved. We apologise for the inconvenience.