pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on April 18, 2026 affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, lasting 6h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2026, 02:45 PM UTC
Resolved
Apr 18, 2026, 09:02 PM UTC
Duration
6h 16m
Detected by Pingoru
Apr 18, 2026, 02:45 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. investigating Apr 18, 2026, 02:45 PM UTC

    We are experiencing an outage in the Tanzania Vodacom services. We are investigating the issue.

  2. monitoring Apr 18, 2026, 06:15 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 18, 2026, 09:02 PM UTC

    The incident has been resolved. We apologise for the inconvenience.