pawaPay incident

Performance degradation affecting Zambia Zamtel services

Major Vendor's status page →

Resolved after 1 hour 40 minutes, affecting NFS :: Zamtel :: Payout and Zamtel :: Web Deposit and 1 more, on May 15, 2026.

identified May 15, 2026, 08:26 PM UTC

We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.

Started
May 15, 2026, 08:26 PM UTC
Resolved
May 15, 2026, 10:07 PM UTC
Duration
1h 40m
Detected by Pingoru
May 15, 2026, 08:26 PM UTC

Affected components

NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: USSD Deposit

Update timeline

  1. identified May 15, 2026, 08:26 PM UTC

    We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.

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