Resolved after 59 minutes, affecting MTN :: Web Deposit and MTN :: Payout, on May 15, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
MTN :: Web DepositMTN :: Payout
Update timeline
- identified May 15, 2026, 12:57 AM UTC
We have identified instability in Zambia MTN services. We have escalated this to the MNO for resolution.
- monitoring May 15, 2026, 01:22 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 15, 2026, 01:57 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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