pawaPay incident

Performance degradation affecting Zambia Zamtel NFS services

Critical Ongoing View vendor source →

pawaPay is currently experiencing a critical incident affecting NFS :: Zamtel :: Payout, which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 07:53 PM UTC
Resolved
Ongoing
Duration
● 1h 37m
Detected by Pingoru
May 13, 2026, 07:53 PM UTC

Affected components

NFS :: Zamtel :: Payout

Update timeline

  1. identified May 13, 2026, 07:53 PM UTC

    We have identified instability in Zambia Zamtel NFS services. We have escalated this to the MNO for resolution.

  2. monitoring May 13, 2026, 08:17 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. monitoring May 13, 2026, 08:49 PM UTC

    We have identified instability in Zambia Zamtel NFS services. We have escalated this to the MNO for resolution.