pawaPay incident

Performance degradation affecting Mozambique Movitel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on May 9, 2026 affecting Movitel :: Web Deposit and Movitel :: Payout, lasting 7h 41m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 01:20 PM UTC
Resolved
May 09, 2026, 09:01 PM UTC
Duration
7h 41m
Detected by Pingoru
May 09, 2026, 01:20 PM UTC

Affected components

Movitel :: Web DepositMovitel :: Payout

Update timeline

  1. investigating May 09, 2026, 01:20 PM UTC

    We are experiencing an outage of the Mozambique Movitel services. We are investigating the issue.

  2. monitoring May 09, 2026, 06:19 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 09, 2026, 09:01 PM UTC

    The incident has been resolved. We apologise for the inconvenience.