pawaPay incident

Performance degradation affecting Tanzania Yas services

Resolved after 16 hours 14 minutes, affecting Yas :: Web Deposit and Yas :: USSD Deposit and 1 more, on May 8, 2026.

monitoring May 09, 2026, 12:51 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
May 08, 2026, 10:49 PM UTC
Resolved
May 09, 2026, 03:03 PM UTC
Duration
16h 14m
Detected by Pingoru
May 08, 2026, 10:49 PM UTC

Affected components

Yas :: Web DepositYas :: USSD DepositYas :: Payout

Update timeline

  1. identified May 08, 2026, 10:49 PM UTC

    We have identified instability in Tanzania Yas services. We have escalated this to the MMO for resolution.

  2. identified May 09, 2026, 06:03 AM UTC

    This is a quick update to inform you that we are still experiencing instability in Tanzania Yas services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. monitoring May 09, 2026, 12:51 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved May 09, 2026, 03:03 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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