pawaPay incident
Performance degradation affecting Malawi Airtel services
Major Vendor's status page →
Resolved after 7 hours 33 minutes, affecting Airtel :: Web Deposit and Airtel :: Payout, on April 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Airtel :: Web DepositAirtel :: Payout
Update timeline
- investigating Apr 21, 2026, 01:37 AM UTC
We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.
- monitoring Apr 21, 2026, 04:38 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Apr 21, 2026, 05:58 AM UTC
We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.
- monitoring Apr 21, 2026, 08:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2026, 09:11 AM UTC
This incident has been resolved.
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