pawaPay incident

Performance degradation affecting Malawi Airtel services

Major Resolved View vendor source →
Started
Apr 21, 2026, 01:37 AM UTC
Resolved
Apr 21, 2026, 09:11 AM UTC
Duration
7h 33m
Detected by Pingoru
Apr 21, 2026, 01:37 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Apr 21, 2026, 01:37 AM UTC

    We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.

  2. monitoring Apr 21, 2026, 04:38 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. identified Apr 21, 2026, 05:58 AM UTC

    We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.

  4. monitoring Apr 21, 2026, 08:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 21, 2026, 09:11 AM UTC

    This incident has been resolved.

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