pawaPay incident

Performance degradation affecting Kenya Airtel services

Ongoing since 06:36 PM UTC, affecting Airtel :: Betting :: Payout and Airtel :: Payout.

identified Nov 09, 2026, 09:54 PM UTC

We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.

Started
Nov 09, 2026, 06:36 PM UTC
Resolved
Ongoing
Duration
● 4h 15m
Detected by Pingoru
Nov 09, 2026, 06:36 PM UTC

Affected components

Airtel :: Betting :: PayoutAirtel :: Payout

Update timeline

  1. investigating Nov 09, 2026, 06:36 PM UTC

    We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.

  2. identified Nov 09, 2026, 09:54 PM UTC

    We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.

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