pawaPay incident

Performance degradation affecting Zambia Zamtel services

Resolved after 5 hours 20 minutes, affecting Zamtel :: USSD Deposit, on October 31, 2026.

monitoring Oct 31, 2026, 11:17 AM UTC

A fix has been deployed by Zambia Zamtel. We are seeing improvements in success rates and will continue monitoring the incident.

Started: Oct 31, 2026, 07:22 AM UTC
Resolved: Oct 31, 2026, 12:42 PM UTC
Duration: 5h 20m
Detected by Pingoru: Oct 31, 2026, 07:22 AM UTC

Affected components

Zamtel :: USSD Deposit

Update timeline

investigating Oct 31, 2026, 07:22 AM UTC

We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
monitoring Oct 31, 2026, 11:17 AM UTC

A fix has been deployed by Zambia Zamtel. We are seeing improvements in success rates and will continue monitoring the incident.
resolved Oct 31, 2026, 12:42 PM UTC

The incident has been resolved.

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